San Diego eCommerce Web Site Design Services

We work with you to learn your business processes so that your eCommerce website is an extension of your sales team. We provide you with web-based tools to give your customers the opportunity to provide you will all information you need to fulfill their orders. Your website will also give you the ability to provide your customers with all the information they need to make an informed purchase. Product specification tables, charts, graphs, illustrations and printable materials can be used to communicate your goods and services effectively.

Have a favorite eCommerce website? We will work with you to learn what you like most about your favorite websites and then develop your site right to your expectations.

Do your clients need to communicate certain specifications, drawings or illustrations with their orders? We can provide you with a document center allowing your clients to place an order and attach supporting documents. Your staff can then enter a private intranet area to retrieve these documents upon your receiving the orders.

Other eCommerce Features

Password Protected Customer Service - your clients can be assigned a unique password allowing them complete access to their own customer service area. Functions include:

Shipping Status - you can report back to your clients the actual handling and shipping status of their orders.

Customer Order History - clients can view past orders to easily place re-orders

Saving a Shopping Basket for Review

In-Stock Status - clients can instantly see how many of a certain item is in stock and available for ordering. If an item is out of stock you can either accept pre-orders or ask for the client's contact information so that you can notify them when the item is available for ordering.

Customer Reviews - you can allow clients who purchased a product to return and leave their comments regarding their satisfaction with the product.

Forms - customized forms to collect information from your clients as part of your ordering process can be created at your direction. These forms can be sent to one or many individuals who are part of the ordering system.

Color, Size or Platform Options - you can provide your clients with the ability to specify such options as color, size, platform or any other selection of individual products.

Re-Ordering Capabilities - clients can easily place re-orders or place recurring orders that are generated on a planned timed basis.

Affiliate Programs - you can offer affiliate programs where customers who arrive at your site through a link from another website recommending your products. You can then offer compensation to the referring website's author.

Content or Multimedia Delivery - your site can deliver multimedia or eBook content upon a successful order transaction. This allows you the ability to sell and deliver any type of electronic content to your clients.